Introduction
LINQ is committed to protecting user privacy. This policy explains data collection, use, disclosure, and safeguarding practices for the LINQ platform. Users consent to described data practices by using the service.
Information We Collect
Personal Information You Provide
Direct information collected includes:
- Name and contact information (email, phone)
- Professional details (job title, company, industry)
- Profile content (bio, skills, interests)
- Communication preferences
- Account credentials
LinkedIn Integration Data
Connected LinkedIn accounts provide:
- Basic profile information (name, headline, photo)
- Professional experience and education
- Skills and endorsements
- Connection information (with explicit consent)
Data accesses occur through LinkedIn’s API per their terms and only with explicit consent.
Automatically Collected Information
Service access automatically collects:
- Device information (type, operating system, browser)
- IP address and location data
- Usage data (pages viewed, features used, time spent)
- Cookies and similar tracking technologies
How We Use Your Information
- Service Provision: Providing, maintaining, and improving matching services
- Personalisation: Tailoring your experience and professional connections
- Communication: Service notifications, updates, and marketing (with consent)
- AI Model Training: Improving algorithms and developing features
- Analytics: Understanding usage patterns
- Legal Compliance: Meeting legal obligations and protecting rights
Data Sharing and Disclosure
Personal information is not sold. Information shares occur in these circumstances:
- With Consent: When users explicitly agree to sharing
- Service Providers: Trusted vendors assisting operations (under confidentiality agreements)
- Legal Requirements: When law, court orders, or government requests require it
- Business Transfers: During mergers, acquisitions, or asset sales
- Rights Protection: Protecting LINQ, user, or third-party rights and safety
Data Retention
- Account Information: Duration of account plus 30 days post-deletion
- Communication Records: 2 years for quality and training
- Analytics Data: Up to 3 years in anonymised form
- Legal Records: As required by applicable law (typically 5–7 years)
Your Rights and Choices
GDPR Rights (European Users)
European Economic Area users have these rights:
- Access personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Object to processing
- Data portability
- Withdraw consent anytime
- Lodge complaints with supervisory authorities
CCPA Rights (California Residents)
California residents may:
- Know what personal information is collected
- Know whether information is sold or disclosed
- Opt out of personal information sales
- Access personal information
- Request personal information deletion
- Receive equal service and pricing despite exercising privacy rights
AI Processing Opt-Out
Users may opt out of AI-driven profiling that may affect credit, employment, or similar significant decisions. Contact dev@linqcreators.com to exercise this right.
Cookies and Tracking Technologies
Cookies and tracking technologies serve these functions:
- Maintaining sessions and authentication
- Remembering preferences
- Analysing usage patterns
- Providing personalised content
Browser settings control cookies. Disabling them may limit service features. See our Cookie Policy for full details.
Data Security
Protection measures include:
- Data encryption in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Employee data protection training
- Incident response procedures
International Data Transfers
Information may transfer to and be processed in other countries. Safeguards include Standard Contractual Clauses (European Commission-approved), adequacy decisions where applicable, and explicit consent where required.
Children's Privacy
The service is not intended for individuals under 16. Personal information from children under 16 is not knowingly collected. Immediate notification is requested if this occurs.
Changes to This Privacy Policy
Updates occur periodically via posting a new policy on this page, updating the “Last Updated” date, and email notification for material changes.
Contact Us
Privacy inquiries or rights exercise requests: dev@linqcreators.com
EU residents may contact local data protection authorities for complaints.
